Rosie's Rewards Frequently Asked Questions
You’ve Got Questions, We’ve Got Answers.
What is Rosie’s Rewards?
Earn endless rewards, simply by playing your favorite game. This premier player loyalty program gives you the power to earn points at any Rosie’s property.
How much does it cost to join the Rosie’s Rewards Program?
Nothing! Membership is absolutely free.
What are the tier levels and how do I move up the tier levels?
Tier levels open greater levels of rewards, based on your play. You can move up to higher tiers by playing more and earning tier points. The higher your tier, the greater your rewards. Tier points are reset at the first of each year, but you’ll be upgraded to your higher tier status as soon as you earn the required point threshold.
0-999 Points= Red Tier
1,000-9,999 Points= Gold Tier
10,000-24,999 Points= Diamond Tier
25,000+= Points= Triple Crown Tier
What happens if I lose my Rosie’s card?
No worries! You can receive a replacement card by stopping by Player Services at your closest Rosie’s destination. Don’t forget to bring a valid photo ID. And as always, membership and re-prints are free.
If I lose my card, do I lose my benefits?
No way! You keep your benefits until your card level expires.
How do I earn tier points and Rosie’s Rewards Dollars and what can I use them for?
- Insert your Rosie’s card into the game you’re playing.
- $10 Coin In = 1 Tier Point. The more you play, the more tier points you earn. The more tier points you earn, the higher your tier. And the higher your tier, the more benefits you enjoy.
- 100 Tier Points = $1 Rosie’s Rewards Dollars. For example, 1,000 tier points = $10 Rosie’s Rewards Dollars.
Rosie’s Rewards Dollars are what you spend to get the things you enjoy. You can redeem Rosie’s Rewards Dollars at Rosie’s Kitchen, on merchandise and off property at any Points Partner. It’s your choice!
My Rosie’s card expired, can I still use it?
The expiration date simply tells us that your card may not reflect your most recent tier, since you have between January 1 and December 31 of each year to earn a new tier. If your card is expired, you can also get an updated one at the Player’s Club.
Will my tier points and Rosie’s Reward Dollars accumulate at all Rosie’s locations?
Absolutely! All Rosie’s locations are linked together so you can play with just one Rosie’s card to ensure all points accumulate.
Do my points expire?
Your redeemable points will expire after 6 months of inactivity.
Will a Free Play offer I receive be available to me at any Rosie’s location?
Absolutely! Your Free Play offers are good at any Rosie’s location.
How do I get offers in the mail?
You’ll get special offers in the mail based on your level of play. Remember to update your address periodically, this way you won’t miss out on any offers. You can also check your offers at any Rosie’s Rewards Kiosk.
Why do I need a PIN (personal identification number)?
We value your privacy and protection. With your unique PIN, you and you alone can access your Rosie’s offers and rewards. You can also use your PIN to download your offers and rewards while you’re at your favorite game. Too add or reset your PIN, just stop by the Player’s Club.
How do I check my point balance and offers?
You can check your point balance and offers by visiting any Rosie’s Rewards Kiosk!